Q&A - WebMail

Access WebMail   -   Log on to WebMail   -   Reading Email   -   Deleting Email   -   Creating / Sending Email   -   Check for New Email   -   Refresh WebMail Browser   -  Create Mail Folders   -   Send Attachments   -  File Messages in Mail Folders   -      
AddressBook   -   Email Preferences   -   Logout

HOW TO ACCESS WEBMAIL:
you may get to the WebMail interface in 4 ways:

1) go to a browser and type in: http://mail.intercape.com

OR

2) go to our home page - http://www.intercape.com - choose the 'WebMail' option in the left hand navigation menu

OR

3) go to InterCape's Portal page - http://www.intercape.com/myportal - choose the MY MAIL button at the top of the screen

OR

4) click here!

LOG INTO WEBMAIL:
when you get to the WebMail Screen, you will be prompted for the following:

READING YOUR EMAIL:

After you log in, you will be brought to the 'FOLDERS' page where you will be informed about # of Emails sitting in your Inbox, Drafts, Sent Mail, Trash

Click on the INBOX hyperlink to read your email

The contents of each email should look similar to this screen

At the top /bottom of the screen, you will see a set of icons that allow you to navigate through the WebMail Interface. The icons represent:

If you forget what these icons represent, place the cursor over that button and a hint box will display showing you what it does.

DELETING MESSAGE AFTER YOU FINISHED READING:

Press the trash icon at the top / bottom of the email.

DELETING MESSAGE FROM THE INBOX:

Put a checkbox next to the message that you want to delete or SELECT ALL SHOWN

Press DELETE button

these messages will be marked for deletion and will be placed in your TRASH after you Refresh your screen or Check for New Email (by pressing the FOLDERS link on the left)

CREATE / SEND EMAIL:

Choose CREATE MESSAGE in the left side menu

Address the email either in the To:, Cc:, Bcc: or use the Address Book

Type the email as usual

Then you can send an attachments, Preview the Email, Save Draft, Check Spelling or Send

HOW TO SEND ATTACHMENT(S):

1. Press the ATTACHMENTS button right now, it says there are 0 attachments
2. Press BROWSE button to search your hard drive for the image or file that you want to attach
3. Select the image/file that you want to attach Press OPEN button
4. Press UPLOAD button
5. You will see attachment information such as file name, type of image, and file size If you want to send additional attachments,  repeat steps 2 - 4 You may now press: PREVIEW button - to preview the email SEND button - to send email SAVE DRAFT button - save the email to work on & send later

CHECK FOR NEW MAIL / REFRESH :

Choose FOLDERS button in the left side menu to check to see if any new email has arrived and/or to refresh your webmail browser window

CREATE A MAIL FOLDER:

Click the 'Folders' hyperlink on the left hand side

Type in mail folder name that you want to create in either: 'Create new folder:' or 'Create this folder in new directory'

Press CREATE button

FILE MESSAGES IN MAIL FOLDERS:

Put a checkbox next to the message that you want to file

Press GO button in the 'Move to: Folder Name' at the bottom of the screen

ADDRESSBOOK:

Choose ADDRESSBOOK in the left hand side menu

In the New Nickname: field, type in a nickname (ie: shirley-intercape) - press CREATE button

in the Name: field, type the person's name 

in the Address: field, type in the email address for that person 

Press ADD button

WEBMAIL SETTINGS PREFERENCES:

Choose PREFERENCES in the left hand side menu

Set your WebMail Email Preferences

LOG OUT OF WEBMAIL:

When you are finished using WebMail, logout of WebMail - go to LOGOUT in the left side menu