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AutoResponders:
Define: Autoresponder
Tasks: Create - Modify - Delete
What is an AutoResponder?
Autoresponders (also known as mailbots, infobots, e-mail-on-demand, AR’s) are computer programs designed to automatically send an automated email message to anyone who sends an email to an autoresponder email address and a copy of the customer's email will be forwarded to the autoresponder owner for followup.
Autoresponders can be used in various ways:
- automatically respond that you have received the customer's message and tell htme when you will respond to their request
- automate the process of sending an email article upon request.
- give out specific product information
- automatically tell the customer that you have received their email and will up with them
- notify people that you are away on vacation and who to contact in the interim
Because autoresponders handle requests 24 hours a day, 7 days a week, practically on auto-pilot, they are extremely powerful internet communications tools and can work to your advantage.
WORKING EXAMPLE:
Sent an email to autoresponderdemo@intercape.com with the following info:
SUBJECT: TESTING THIS
EMAIL CONTENTS: see how this works!
How to CREATE an AutoResponder:
Go to Mail Admin
Go
to Main Menu &
Click NEW MAIL ROBOT link
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Mail Robot
Name: <enter name for autoresponder>
Send Copy To: <enter email address where you would like email
to be sent to>
Subject: <subject>
<enter autoresponder message>
click ADD button
see sample below |
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| Sample of
Complete Mail Robot
click ADD button when done |
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test by sending an email to the autoresponder email addresss: <autoredponderdemo@yourdomain.com>
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How to MODIFY an Autoresponder:
Go to Mail Admin
Go
to Main Menu &
Click NEW MAIL ROBOT link
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| Modify
whatever settings you like in the Mail Robot (autoresponder)
choose MODIFY MAIL ROBOT |
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How to DELETE an Autoresponder:
Go to Mail Admin
Go
to Main Menu &
Click MAIL ROBOTS link
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| Click DELETE
button for the Mail Robot (autoresponder) that you want to delete |
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| press CONFIRM
MAIL ROBOT |
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